We hope this letter finds you and your family in good health.
Following the announcement from our prime minister last night (Monday, 4th January 2021) we would like to reassure you that our practice will be remaining OPEN. Dentistry is an essential medical service, patients are entitled to travel for medical appointments including dental.
If you already have an appointment booked it will continue as normal unless we contact you. If you would like to rearrange please call 01858 434500 if possible, please call after 2pm as our phone lines in the morning are very busy with emergency calls.
We will be prioritising emergency patients and you will be asked more questions by our reception team to triage you. If you do require an emergency appointment please do telephone the practice on 01858 434500 please DO NOT attend the practice unless you have an appointment booked.
We would like to confirm the following: Please do not attend the practice unless you have an appointment. If you have symptoms of a continuous cough, temperature, loss of taste or smell or generally feeling unwell please call 01858 434500 before your appointment please do not attend the practice. We will call all patients prior to their appointment to go through our covid-19 questionnaire and information on attending the practice.
Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.
Infection control has always been a top priority for our practice and you may have seen this during your visits to our surgery. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.
Our practice follows infection control guidelines made by the governing bodies. We are up-to-date on new guidance that has been issued. We do this to make sure that our infection control procedures are current and adhere to recommendations.
You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:
We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.
How you can help:
Pure Dental Studio
Please click on the button below to download our Patient Journey letter, which will give you an idea of what to expect at your next appointment.
Patient Screening Questionnaire
Please click on the button below to download our Patient Screening Questionnaire. If we ask you to complete this prior to your appointment, please read through it and complete the questionnaire, save it and email it back to us. Please do not print it off.
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